Use and Disclosure of Information
The personal information is obtained in various ways, including in consultations, by telephone and email, via this website (www.drsherwynnalee.com), social media channels, from third parties, and sometimes from publicly available sources. Please note that we do not guarantee website links or policies of authorised third parties. Please also view our separate Social Media Policy.
Please also note that copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. If you wish to stop receiving mailing/marketing information from us, you can unsubscribe at any time by contacting us in writing or using any unsubscribe links in our communications.
Outside of the conditions listed above, personal information may be disclosed where we are required to comply with a legal requirement, such as a law, regulation, court order, subpoena or warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Additionally, your personal information may be disclosed to contractors to enable them to provide their services to us (for example, administrative staff who will require access to your personal information to enable you to continue to access our service).
Whilst no data transmission over the Internet can be guaranteed to be totally secure, Duality Psychology strives to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures considering current technologies. We aim to take necessary steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your personal information, we will also make our best efforts to ensure its security on our systems.
Please also note that any employees of Duality Psychology or contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Cookies and Google
If you use our website, we may utilise ‘cookies’ which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the Duality Psychology website. In most cases, a cookie does not identify you personally but may identify your internet service provider or computer. However, in some cases, cookies may collect and store personal information about you.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
Links to Other Sites
Problems or Questions
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; https://www.oaic.gov.au
Suite 148, 433 Logan Road, Stones Corner QLD 4120
Phone: 0431 655 877